FAQ
Frequently Asked Questions
This section provides quick and clear answers about products, shipping, and orders. We've compiled everything you need to make an informed choice: usage instructions, formats, customization options, and delivery times. If you can't find what you're looking for, write to us: we'll respond with the same care we put into selecting our materials.
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Frequently Asked Questions
🐂 Skins
Yes, we process all our leathers exclusively in Italy. We follow the entire supply chain to guarantee safety and quality.
You can purchase whole hides (4–5 sq m) or half hides (2–2.5 sq m), or cuts in standard sizes (e.g. 30x30, 40x40), either standard or with customized finishes.
Yes, we offer customized processing: drilling, punching, and laser engraving, even based on technical drawings.
Yes. If you need specific cuts or formats, please contact us: we can evaluate a customized processing.
Of course! You can freely choose the quantities and colors available for each item.
You'll find pigmented, natural, nubuck, pull-up, vintage, thick-grain finishes and more. Each product has a detailed description.
Fabrics
Yes, sales are exclusively by the linear meter. The height of the fabric is indicated in the product description.
We do not currently offer fabric samples, but the images and descriptions are very detailed.
Yes, each product sheet includes washing instructions. Generally, we recommend delicate washing at a maximum of 30°C.
Absolutely yes. They are selected for furnishing and are ideal for sofas, armchairs, cushions and accessories.
Yes, you can also buy just 1 meter per color. Everything will be cut into separate pieces.
Clipping Box
They contain scraps of leather or fabric of various types and sizes, coming from previous processing.
Yes, they are created specifically to reduce waste and give new life to quality materials.
No, the boxes are "surprise" boxes. Each box is unique and contains a random mix of colors, finishes, and sizes.
They are perfect for craftsmen, hobbyists, prototyping, sampling, and small creative projects.
It depends on the selected size: the quantity is indicative as the choice is by weight and the number of pieces varies depending on the size of the cuts.
Orders
Yes, if the order hasn't been processed yet. Contact us as soon as possible to let us know the changes.
Yes, our website is open to both private and business customers.
Of course, just indicate it when placing your order and enter your billing information.
Shipping
We generally ship within 24-48 business hours. Custom orders may require an additional 1-2 days.
Yes, you will receive an email with the tracking information as soon as the package is shipped.
We use reliable national couriers (e.g. DHL, BRT, SDA), chosen based on the destination and type of order.