FAQ

Yes: we work exclusively with real leather, entirely in Italy and across the whole supply chain. A guarantee of quality, safety and authenticity that makes the difference in your projects.

Whichever you prefer: whole hides (4–5 m²), half hides (2–2.5 m²) or standard cut formats (for example 30x30, 40x40), with custom processing available too. You buy only what you need, with no waste.

Yes. We carry out punching, perforating and laser engraving, working from your technical drawing if you have one: we shape the leather exactly as you imagine it for your project.

Of course! Choose freely among the quantities and colors available for each article: perfect for combining several shades in the same project.

By the linear meter only. The width of the fabric is always shown on the product page, so you know exactly how much material you are buying.

Yes. Every product page carries the washing instructions; in general we recommend a delicate wash at no more than 30°C to preserve color and softness over time.

Absolutely: selected for interiors, they are ideal for sofas, armchairs, cushions, headboards and furnishings. Looks and durability made to last.

Offcuts of real leather (or fabric) in various types, colors and sizes, left over from our own production. A surprise selection of quality materials, perfect for bringing new projects to life.

Three sizes for every need: 1 kg, 3 kg and 5 kg. The more material you choose, the more you can create.

No: the boxes are a surprise. Each one is unique and holds a random mix of colors, finishes and sizes — part of the pleasure is in the discovery.

Yes, and that is the heart of the idea: they exist to cut waste and give new life to quality leather and fabric that would otherwise be disposed of. Good to work with, and right for the environment.

Yes. If you need particular cuts or formats, contact us: we will work out together the custom processing that best suits your needs.

Absolutely. PellTex is open to both private customers and businesses: whether you are a hobbyist, a maker or a professional, you order in a few clicks, with no VAT number needed.

Certainly. Say so when you place the order and enter your billing details: you will receive a proper invoice, useful for artisans and businesses alike.

Yes, if it has not been processed yet. Contact us as soon as possible: we will do everything we can to update it before it ships.

We ship throughout Italy, generally within 24/48 working hours. Custom processing may need 1–2 days more. We entrust parcels to reliable national couriers such as DHL, BRT and SDA.

Yes. As soon as the order is handed to the courier you receive the tracking code by email, so you can follow the parcel step by step to your door.

You pay in complete safety with the method you prefer: PayPal, Credit Card, Bank transfer, Klarna, Cash on delivery.

Yes: returns are accepted under the terms set by law (right of withdrawal within 14 days for private customers). Cuts and custom work are the exception, as they are made specifically for you and therefore non-refundable.

Our leathers are made in Italy: processed entirely in Italy, across the whole supply chain, to guarantee quality, safety and traceability. Our fabrics are carefully selected among the best manufacturers to offer you high-level durability and looks.